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INSURANCE 

IN-NETWORK INSURANCE

F.A.Q.

Medical services are provided and billed by Reliable Prosthetics and Orthotics, LLC.  Our providers participate in most major health insurance plans in the region.  If you have any questions about your insurance provider and/or coverage, please contact us!  We will be happy to answer any of your questions.

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Please be aware that with any health plans, there may be deductibles and coinsurance for which you could be responsible.  Coverage does not guarantee payment.  Out-of-Pocket payments must be paid at time of service.

What do I need to bring with me to my appointment?

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Valid ID, current insurance cards, and current prescription. (Prescriptions more than 90 days old are not valid.)

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What billing or insurance information will I receive?

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​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

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Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

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​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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  • AETNA

  • BCBS (ALL IN AND OUT OF STATE)

  • BCBS FEDERAL

  • CHAMP VA

  • CIGNA

  • HUMANA

  • HUMANA MILITARY (TRICARE)

  • MEDCOST

  • MEDICARE

  • MEDICAID

  • OPTIMA

  • UNITED HEALTHCARE

  • VETERANS ADIMINISTRATION

  • WORKERS COMPENSATION

ACCEPTED INSURANCE

  • BCBS NC

  • BCBS FEDERAL

  • HUMANA MILITARY

  • MEDICARE

  • MEDICAID

  • MANAGED CARE PLANS

    • AMERIHEALTH CARITAS​

    • CAROLINA COMPLETE

    • HEALTHY BLUE

    • UNITED HEALTHCARE COMMUNITY PLAN

    • WELLCARE

  • VETERAN'S AFFAIRS

Already have an appointment? Reduce your wait time by clicking on the appropriate icon, print and fill out all required information before you arrive. Please ensure sure you also bring your ID card, Insurance card(s) and prescription.

Civilian Paperwork

Active Duty  Paperwork

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