Payment Policy

Medical services are provided and billed by Reliable Prosthetics and Orthotics, LLC.  Our providers participate in most all of the major health insurance plans in the region.  If you have any questions about your insurance provider and/or coverage, please contact us!  We will be happy to answer any of your questions.

Please be aware that with any health plans, there may be deductibles and coinsurance for which you could be responsible.  Coverage does not guarantee payment.  Out-of-Pocket payments will be paid at time of service.

HEALTH INSURANCE
  • AETNA

  • BCBS (ALL IN AND OUT OF STATE)

  • BCBS FEDERAL

  • CHAMP VA

  • CIGNA

  • HUMANA

  • HUMANA MILITARY (TRICARE)

  • MEDCOST

  • MEDICARE

  • MEDICAID

  • OPTIMA

  • UNITED HEALTHCARE

  • VETERANS ADIMINISTRATION

  • WORKERS COMPENSATION

Questions about your bill...

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

value. ​quality care. convenience.

RELIABLE Prosthetics & Orthotics. LLC.

1505-C SOUTH GLENBURNIE RD.

NEW BERN, NC 28562

252-638-8989  (F)252-638-5989

Monday - Thursday         9:00am - 5:00pm

Friday                            9:00am - 4:00pm  Saturday & Sunday          Closed

28-A OFFICE PARK DR. 

JACKSONVILLE, NC 28546

910-353-9002  (F)910-353-9003

Monday - Thursday         8:00am - 5:00pm

Friday                            8:00am - 3:00pm  Saturday & Sunday          Closed

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